Registration Policies

Payment Details

Registration Fees (USD Only):

When paying by credit card your credit card BILLING address is required. For your security, we require the exact NAME & BILLING address associated with your credit card. If this address is different from your company address, you must enter it above or the transaction will not complete successfully.

Cancellation & Refund

PASS Virtual Summit Registration - Transfer & Cancellation Policy:

  • If you are registered for PASS Virtual Summit only, cancellations must be submitted in writing by email to Taylor Vick
  • All cancellations received by PASS on or before August 31, 2020, are entitled to a refund, minus a $150 processing fee
  • Cancelling a paid registration in order to accept a complimentary or discounted registration will only be permitted on or before August 31, 2020, and will be subject to the $150 processing fee
  • No refunds or credits will be given to registrants who cancel after August 31, 2020 or who fail to attend the PASS Virtual Summit – absolutely no exceptions will be made for any reason, including medical or family emergencies or to apply a comp or discount code
  • Transfers of paid registrations may be made at any time; however, written notice is required, and for complete accuracy, must include all pertinent changes for the substituting attendee; no payment changes will be permitted to the original attendee’s registration record
  • No changes will be permitted to a payment made on a credit card at any time (i.e. refunding fees charged on credit card used in original transaction and recharging fees on an alternate credit card)

Pre-Conference Registration - Transfer & Cancellation Policy:

  • Cancellations must be submitted in writing by email to Taylor Vick
  • All cancellations received by PASS on or before August 31, 2020 are entitled to a refund, minus a $150 processing fee
  • No refunds or credits will be given to registrants who cancel after August 31, 2020, or who fail to attend the Pre-Conference session – absolutely no exceptions will be made for any reason, including medical or family emergencies or weather conditions
  • Transfers of paid registrations may be made at any time; however, written notice is required, and for complete accuracy, must include all pertinent changes for the substituting attendee; no payment changes will be permitted to the original attendee's credit card
  • Based on availability, paid registrants may change their Pre-Conference session selection up to Friday, November 6, 2020 (must be Pre-Conference session of equal $ value). No changes will be accepted after this date
  • PASS reserves the right to cancel a pre-conference session for unforeseen circumstances. All pre-conference registrations for the cancelled session will be transferred to another available session. No refunds available after August 31, 2020

Conference Session Recordings (Streaming or Download) - Cancellation Policy:

  • Cancellations must be submitted in writing by email to Taylor Vick
  • All cancellations received by PASS on or before November 8, 2020 are entitled to a refund, minus a $25 processing fee

Note: Pre-Conference sessions will not be recorded.

Refund Policy:

Should you be unable to attend PASS Virtual Summit and request cancellation, the refund amount due (see cancellation policy for details) will be refunded as follows:

  • If registration fees were paid by credit card, the refund due will be applied directly to the credit card that was used in your registration; no refunds will be issued to an alternative credit card at any time
  • Should you no longer have the credit card that was used in your registration, a check refund will be issued to the company indicated in your registration and mailed to your attention at the company address.

Discount Policies

Local Group, Virtual Group and SQLSaturday Discount Policy:

  • PASS Local Group, Virtual Group and SQLSaturday discount codes apply only to the PASS 3-Day General Registration for November 11-13, 2020
  • PASS Local Group, Virtual Group and SQLSaturday discounts cannot be applied with other discounts or bundles and cannot be applied retroactively

All-In-One Bundle Registration Policy:

The PASS All-in-One Bundle registration includes:

  • ONE Monday, November 9, 2020 Pre-Conference registration
  • ONE Tuesday, November 10, 2020 Pre-Conference registration
  • ONE PASS 3-Day General Registration for November 11-13, 2020
  • On Demand Access to Session Recordings
  • No discounts can be applied to this registration type.
  • Discounted bundle price cannot be applied retroactively.
  • No substitutions of bundle items are allowed.

General Registration Policies

General Registration Disclaimer:

PASS reserves the right to decline the registration of any applicant for any reason. All attendees are expected to maintain reasonable and appropriate behavior. Any behavior which, in the sole determination of a designated PASS agent, is deemed unreasonable or inappropriate can result in denied entry or ejection from the event. Persons who are denied entry or ejected pursuant to this provision will not receive a refund or other compensation.

I understand that by registering additional individuals I am assuring the compliance of every attendee that I register with the terms and conditions contained herein, including, but not limited to the General Registration Disclaimer and the PASS Anti-Harassment Policy. By registering additional attendees, I acknowledge and agree that a violation of the terms and conditions contained herein may be treated as a violation of the terms and conditions by me. I further acknowledge that all attendees that have been registered by me have been made aware of and have assented to the terms and conditions contained herein.

Registration Disclaimer:

Registrant acknowledges and is aware of a continuing risk of event cancellation due to COVID-19. Those already registered for the cancelled live in-person PASS Summit 2020 event will receive a registration for the PASS Summit 2020 virtual conference as well as a refund of the difference between cost of the virtual event and the in-person event. The refund may be used as a credit toward PASS Summit 2021. Alternatively, registrants may shift their registration to the PASS Summit 2021 event. As always, full refund, minus processing fees, may be requested by email to Taylor Vick prior to August 31, 2020. The relief provided herein shall constitute the sole remedy available to those already registered for the live in-person event. 

Registrants assume responsibility for their own technical capacity and capability to enable the use of and participation in the virtual platform for PASS Summit. The virtual platform will be delivered over the Internet, and accordingly, is subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Neither PASS nor its platform vendor shall not be responsible for any registrant’s technical delays, delivery failures, viruses, hacker intrusions or other damage resulting from such problems. Registrant acknowledges and is aware that should the platform malfunction, no refunds will be issued.  

Force Majeur:  

If circumstances or events beyond the control of PASS, including but not limited to the direct or indirect impacts of Covid-19, cause cancellation of the event, PASS agrees to refund any portion of the registration fee for which PASS is reimbursed by insurance or another third party.  PASS shall not be liable for any other refund or payment arising from the cancellation or for other liability or damages arising from the event. 

Cancellation Disclaimer:  

Sponsor/exhibitor acknowledges and is aware of a continuing risk of event cancellation due to COVID-19. Sponsor/exhibitor already in partnership with PASS Summit 2020 will receive an equivalent sponsorship to the PASS Summit 2020 Virtual event. Should there be a disparity in the pricing, a refund of the difference will be provided which may be used as a credit toward other PASS activities. Alternatively, vendors may shift their sponsorship to the PASS Summit 2021 event. The relief provided herein shall constitute the sole remedy available to sponsor/exhibitor already in partnership with PASS Summit 2020.

PASS Anti-Harassment Policy:

I have read the PASS Summit Anti-Harassment Policy and agree to adhere to it.

PASS celebrates and supports the diversity of our community, both online and at in-person events around the world. We strive to welcome different perspectives in a community where everyone feels respected and valued, and are committed to inclusion across race, gender, age, ability, geography, religion, identity, and experience. Above all, we ask that all PASS members be kind to one another and conduct themselves respectfully, creating a positive experience for everyone involved.

Age Restriction:

No one under the age of 18 is permitted to attend the Conference Sessions, Expo Hall or Evening Events, unless pre-approved by PASS HQ.

PASS Photography, Filming, and Recording:

Please be advised that photographs, video, and recordings may be taken during PASS Summit for future use by PASS. By purchasing a ticket, you consent to PASS (or its authorized representatives) making certain recordings of the Event in which your name, image, voice and/or likeness may appear; these recordings may be by any means including, without limitation, electronic recording, film, videotape, audio tape and photography (the “Footage”). You grant to PASS and its authorized representatives the unrestricted, irrevocable and perpetual right and release to use your name, image, voice and/or likeness in connection with the exploitation of the Footage for any purpose, in any and all media throughout the world, without compensation of any kind to you. You agree that PASS shall be the copyright owner of the Footage. You understand that PASS is not obligated to use the Footage.

The recording by any means of any conference sessions at PASS Summit 2020 by registrants, attendees, delegates and/or third parties is strictly prohibited.

You release PASS from any claims and causes of action you may have now or in the future based upon defamation, invasion of right of privacy, publicity or personality, copyright or trademark infringement and unfair competition in connection with the Footage and PASS’ use of the Footage and you agree not to institute any legal action based on any of the grounds specific in this section, and you waive all rights to any equitable relief in connection herewith.

Sponsors and Exhibitors may have their own photography, filming, and recording disclaimer, or no disclaimer at all. PASS is not responsible for Sponsor or Exhibitor copyright policies. PASS encourages PASS Summit attendees to review the policies and terms of use of any third-party services.

PASS Summit Attendee Personal Data Collection and Use:

As a member-driven community organization, PASS makes every effort to secure the personal privacy of its membership and is committed to complying with all applicable laws and regulations governing the collection and use of member-provided personal information. PASS and its Sponsors and Exhibitors at PASS events or functions agree not to contravene PASS privacy policies.

Attendee information captured by a Sponsor or Exhibitor during PASS Summit may not be sold, traded, transferred or otherwise distributed without the explicit prior consent of PASS. Attendees that allow personal data-capture or personally provide contact information to a Sponsor or Exhibitor are agreeing to be contacted and should expect to be contacted occasionally and reasonably only by the Sponsor or Exhibitor that captured that information.

Sponsors and Exhibitors may have their own privacy policy, or no privacy policy at all. PASS is not responsible for Sponsor or Exhibitor privacy policies. PASS encourages PASS Summit attendees to review the privacy policies and terms of use of any third-party services before providing them with your personal information.

Solicitation (Suitcasing) Policy:

Solicitation at PASS events by non-exhibitors is strictly prohibited. As an attendee I agree that I will not approach other attendees or exhibitors within the virtual platform for the purpose of offering to sell, demonstrate, or show products or services. This does not include the exchange of contact information through the course of normal networking. I understand that if I am found violating this policy the conference organizers may take any action they deem appropriate. These actions include but are not limited to, a warning, removal from the conference, and/or being prohibited from attending or speaking at future PASS events. No refunds will be granted to individuals expelled from PASS events due to violations of this policy.

Liability:

I acknowledge and hold harmless PASS for any claim, cause of action or other right of redress that I may otherwise have as a result of my attendance at or participation in any non-PASS owned or sponsored events, including those affiliated with PASS Summit. I acknowledge and understand that PASS exerts limited or no control over events not owned or sponsored by PASS and that my attendance at such events is completely voluntary. I further acknowledge and agree to assume all risks inherent in attending such events whether said risk in known or unknown to me at the present time.

Waiver/Release:

I waive all claims against PASS for any injuries, damages, losses or claims, whether known or unknown, which arise during or result from my participation in the event, regardless of whether or not same are caused in whole or part by the negligence or other fault of PASS. I release and forever discharge PASS from such claims. I accept and voluntarily incur all risks of any damages or harm which might arise during or result from my participation in the Event.

Terms and Conditions Disclaimer:

PASS reserves the right to update these terms and conditions at any time. All updates will be posted to the event website and online registration form.

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