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Refreshing the Regional Mentor Program

The PASS Regional Mentor program is all about providing trusted counsel, sharing ideas, and encouraging and supporting local Chapter Leaders and event organizers. From facilitating new Chapter launches and sharing ideas on how to market and grow local user groups to helping chapters find speakers, sponsors, and host a SQLSaturday event in their city, these dedicated volunteer “coaches” are charged with helping build a stronger data community around the world.

Over the past three years, we’ve been making minor adjustments to the RM program to fine-tune processes and provide RMs useful resources, help with consistency across regions, and provide better support to local leaders. Last month, we sent a survey to Chapter Leaders, asking for their feedback on how their RMs, and the program overall, were working for them.

With 18 of PASS’s 19 regions providing input, we were pleased to find that over 75% of respondents say their RMs have been very to somewhat helpful. According to the survey results, 42% of the Chapter Leaders are hearing from their RMs either monthly or bi-monthly, with another 23% hearing from their RMs at least quarterly. But there’s still room for improvement, with a little over 10% of Chapter Leaders feeling that their RMs are not very helpful and some saying they don’t hear from their RMs.

With the Chapter Leaders’ feedback, as well as input from RMs during their annual meeting at PASS Summit 2014 in November, we’ve identified some changes we think will not only help make this program even more valuable to Chapters and local events but will also enhance the volunteer RM role as a key stepping stone to other potential PASS leadership opportunities, including running for the PASS Board of Directors.

Here are the changes we’re making to the RM program for 2015:

    • All RMs will now live in the region they represent. We believe we have a large enough volunteer pool now to meet this requirement.
    • When assigning RMs for a region, we will make sure to choose representatives from various parts of the region to provide better geographic coverage. Again, with the growing number of PASS volunteers, this should be easy to achieve.
    • RM candidates who have prior Chapter leadership experience, have served on a Chapter Board, or have worked to organize a SQLSaturday event will be preferred over candidates without this experience.
    • We will prefer RMs willing to serve in this volunteer leadership role exclusively for the duration of the assignment, although in some areas we understand that this might not be possible due to limited volunteer resources.
    • We will be doing an annual renewal for each RM, based on reports from Chapter Leaders, fellow RMs, and HQ.
    •  In the US, we received some feedback about the alignment of states within regions. Based on that input, we are shifting some states to create a new Mountain region and moving some other states around within existing regions*. We’ve also increased or reduced the number of RMs in certain areas, based on local needs.
    • As part of our commitment to helping RMs succeed, we will be meeting with them bi-monthly and providing a monthly summary of PASS initiatives and other resources and tools to help RMs provide better support for Chapter and SQLSaturday leaders in their region.

PASS is built on the shoulders of its strong volunteer community, devoted to helping fellow data professionals around the world Connect, Share, and Learn. And we want to say a special Thank You to all of our hardworking, dedicated RMs for the time, effort, and passion they share with Chapter Leaders and event organizers in their area.

We are excited about the improved service and support as well as the additional opportunities these changes will bring to the PASS community, and we look forward to hearing from RMs and local leaders throughout the year about how the refreshed RM program is working for them. Please send your feedback and ideas to ce@sqlpass.org.
– Wendy Pastrick
PASS Director, Global Chapters

* US Regions Realignment

  • US-NorthEast – CT, MA, ME, NH, NY, RI, VT
  • US-MidAtlantic – DC, DE, MD, NJ, PA, VA, WV
  • US-SouthEast – AL, FL, GA, KY, MS, NC, SC, TN
  • US-NorthCentral – IL, IN, MI, MN, OH, WI
  • US-SouthCentral – AR, LA, NM, OK, TX
  • US-MidWest – IA, KS, MO, NE
  • US-Mountain (new) – CO, MT, ND, SD, UT, WY
  • US-SouthWest – AZ, CA, HI, NV
  • US-NorthWest – AK, ID, OR, WA
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