PASS Summit Registration Policies

Payment Options | Substitution & Cancellation Policy | Refund Policy | Registration Disclaimer | Group Rate Policy | International Participants

Payment Options 

  • Visa 
  • Mastercard octo
  • American Express
  • Discover 

Registration Fees (USD ONLY)

When paying by credit card your credit card BILLING address is required. For your security, we require the exact NAME & BILLING address associated with your credit card. If this address is different from your company address, you must enter it below or the transaction will not complete successfully.

PASS Anti-Harassment Policy

I have read the PASS Summit 2017 Anti-Harassment Policy and agree to adhere to it. 

Age Restriction

No one under the age of 21 is permitted to attend the Conference Sessions, Expo Hall or Evening Events, unless pre-approved by PASS HQ. 

General Registration Disclaimer 

PASS reserves the right to decline the registration of any applicant for any reason. All attendees are expected to maintain reasonable and appropriate behavior. Any behavior which, in the sole determination of a designated PASS agent, is deemed unreasonable or inappropriate can result in denied entry or ejection from the event. Persons who are denied entry from the facility or ejected pursuant to this provision will not receive a refund or other compensation.

PASStv Disclaimer 

PASStv and film cameras may be present at the Venue. By purchasing a ticket and attending the event, you give your express consent to all such filming and to your actual or simulated likeness being included within any film, photograph, audio recording and/or visual recording (“Footage”), the copyright of which shall be owned by PASS. You further hereby agree that any such Footage may be used by PASS in any and all media to promote the PASS organization and its events, services, and community throughout the world without payment of compensation.

Solicitation (Suitcasing) Policy 

Solicitation at PASS events by non-exhibitors is strictly prohibited. As an attendee I agree that I will not approach other attendees or exhibitors in the exhibit hall or on the grounds of the conference venue for the purpose of offering to sell, demonstrate, or show products or services. I will not have in my possession or distribute product samples, brochures, marketing materials, videos, presentations, or any other representation of items or services for sale, for the purpose of displaying, showing, or selling to an attendee or exhibitor. This does not include the exchange of business cards through the course of normal networking. I understand that if I am found violating this policy the conference organizers may take any action they deem appropriate. These actions include but are not limited to, a warning, removal from the conference, and/or being prohibited from attending or speaking at future PASS events. No refunds will be granted to individuals expelled from PASS events due to violations of this policy.

Liability

I acknowledge and hold harmless PASS for any claim, cause of action or other right of redress that I may otherwise have as a result of my attendance at or participation in any non-PASS owned or sponsored events, including those affiliated with PASS Summit. I acknowledge and understand that PASS exerts limited or no control over events not owned or sponsored by PASS and that my attendance at such events is completely voluntary. I further acknowledge and agree to assume all risks inherent in attending such events whether said risk in known or unknown to me at the present time.

Waiver/ Release

I waive all claims against PASS for any injuries, damages, losses or claims, whether known or unknown, which arise during or result from my participation in the event, regardless of whether or not same are caused in whole or part by the negligence or other fault of PASS. I release and forever discharge PASS from such claims. I accept and voluntarily incur all risks of any damages or harm which might arise during or result from my participation in the Event.

Cancellation, Substitution & Refund Policies

HOTEL CHANGE/CANCELLATION POLICY

Reservations must be canceled with the hotel 72 hours prior to arrival to avoid a 1 night room & tax penalty charge.  Important: As part of a room block, all changes must be made through PASS and not the hotel prior to October 23, 2017. If cancelling or changing your hotel reservation prior to October 23, 2017, please contact Brooke Daley. If cancelling or making changes to your reservation on or after October 23, 2017, please contact the hotel directly and request a written cancellation acknowledgement. Hotel confirmations will be sent approximately three weeks prior to the conference.

PASS SUMMIT REGISTRATION - Substitution & Cancellation Policy

  • If you are registered for PASS Summit only, cancellations must be submitted in writing by email to Shannon Killian
  • All cancellations received by PASS on or before July 31, 2017, are entitled to a refund, minus a $295 processing fee    
  • Cancelling a paid registration in order to accept a complimentary or discounted registration will only be permitted on or before July 31, 2017, and will be subject to the $295 processing fee
  • No refunds or credits will be given to registrants who cancel after July 31, 2017 or who fail to attend the PASS Summit – absolutely no exceptions will be made for any reason, including medical or family emergencies or weather conditions or to apply a comp or discount code
  • Substitutions for paid registrants may be made at any time; however, written notice is required, and for complete accuracy, must include all pertinent changes for the substituting attendee; no payment changes will be permitted to the original attendee’s registration record 
  • No changes will be permitted to a payment made on a credit card at any time (i.e. refunding fees charged on credit card used in original transaction and recharging fees on an alternate credit card) 

PRE-CONFERENCE REGISTRATION - Substitution & Cancellation Policy

  • Cancellations must be submitted in writing by email to Shannon Killian
  • All cancellations received by PASS on or before July 31, 2017 are entitled to a refund, minus a $150 processing fee
  • No refunds or credits will be given to registrants who cancel after July 31, 2017, or who fail to attend the Pre-Conference session – absolutely no exceptions will be made for any reason, including medical or family emergencies or weather conditions
  • Substitutions for paid registrants may be made at any time; however, written notice is required, and for complete accuracy, must include all pertinent changes for the substituting attendee; no payment changes will be permitted and no refunds will be made to the original attendee's credit card
  • Based on availability, paid registrants may change their Pre-Conference session selection up to Friday, October 27, 2017 (must be Pre-Conference session of equal $ value). No changes will be accepted after this date.

CONFERENCE SESSION RECORDINGS (USB Flash Drive or Download) - Cancellation Policy

  • Cancellations must be submitted in writing by email to Shannon Killian
  • All cancellations received by PASS on or before October 31, 2017 are entitled to a refund, minus a $25 processing fee
  • No refunds or credits will be given to registrants who cancel their USB order after October 31, 2017
  • Important: If you ordered a USB during registration, please ensure you have entered your correct and complete mailing address in your registration record (including or omitting company name, if applicable). Note: Pre-Conference sessions will not be recorded.

REFUND POLICY

Should you be unable to attend the Summit and request cancellation, the refund amount due (see cancellation policy for details) will be refunded as follows:
  • If registration fees were paid by credit card, the refund due will be applied directly to the credit card that was used in your registration; no refunds will issued to an alternative credit card at any time
  • Should you no longer have the credit card that was used in your registration, a check refund will be issued to the company indicated in your registration and mailed to your attention at the company address.

GROUP DISCOUNT POLICY:

  • Group discounts are offered based on the size of the group attending and is only applied to the current PASS Summit 3-day registration rate
  • All members of the group MUST come from same organization, including subsidiaries, to be eligible
  • Group discounts cannot be applied with other discounts or bundles and cannot be applied retroactively
  • All members of the group are required to register before October 24, 2017 for the entire group to be eligible for the discount. If the number of group members does not meet the eligibility for the group discount provided, the additional difference in the fee will automatically be charged on the credit card of the individual who received the group discount information.


REGISTRATION DISCLAIMER

If any circumstances or events beyond the control of PASS causes cancellation of all or any portion of the event, PASS agrees to refund any portion of the registration fee for which PASS is reimbursed by insurance or another third party and shall not be liable for any other refund or payment arising from the cancellation or for other liability or damages arising from the event.

 

INTERNATIONAL PARTICIPANTS 

PASS Summit attendees arriving from outside of North America may require a letter of invitation to enter the United States. If you require a letter of invitation, please download, complete, and return the International Attendee Questionnaire. Once you have submitted your questionnaire and completed registration and payment, we will provide you with a Letter of Invitation.

FOR REGISTRATION QUERIES , please contact:

Shannon Killian, PASS Registration Supervisor
Toll Free Phone: 1.888.714.5544 FREE (US and Canada only)
Direct: 1.303.530.48791.303.530.4879
Fax: 1.303.530.2691
shannon.killian@pass.org

FOR HOTEL RESERVATION QUERIES, please contact:

Brooke Daley, PASS Lodging Supervisor

Toll Free Phone: 1.888.714.5544 FREE (US and Canada only)
Direct: 1.303.530.48791.303.530.4879
Fax: 1.303.530.2691
brooke.daley@pass.org

 



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